According to the Experian and Forrester report, 49% of decision-makers in Europe, Africa and Middle East think that business development is being held back by disparate legacy technology systems. The BIT online magazine asked Alexey Trefilov, the head of ELMA, for his opinion.
— Do you think that disparate legacy IT systems are the main threat to business development?
— Indeed, when companies start thinking about development, they come to realize that their current IT systems no longer provide growth. However, I think that the lack of knowledge and experience in business digitalization is even a bigger threat.
The market is short of experts, and businesses have poor knowledge of automation and digitalization. This has become a real problem. It is my opinion that software developers and integrators working in business automation should focus on this issue.
We commit to delivering information about business process management, document management, automation in HR and KPI. There should be more webinars, articles, books and courses on this matter. Most importantly, business owners must see and understand what changes must be done.
When going digital, the main obstacle that a mature company comes across is a pile of IT solutions implemented over time.